We're your friendly, on-tap Zoho Partner and a valuable extension to your team.
We're there when you need us
Flexible and cost effective support to enhance, improve and support your Zoho environment
Hours Don't Expire
We don't believe in hours expiring when you haven't used them. Your hours remain available until used.
Accurate Time Recording
Our Zoho experts record time entries accurately against each Request so you can see the value.
Each week, you'll receive a report detailing the work carried out and the hours used.
You're in safe hands.
What's included in Advanced Support?
Our popular and productive Advanced Support is there to support your business with Zoho CRM and other Zoho products. Typically, our requests range from simple, administrative tasks to creating integrations, workflows and reports. In general, tasks are not part of a wider project.
We aim to turnaround simple requests within 48 hours and more complex tasks can take 7-10 days. We always work efficiently to help you achieve your goals.
Requests can be varied and we try to resolve each and every single request. Typically, they will fall into one of the categories below :