Communicating with your clients is essential for the continued success of your business.
Keeping them informed on task progress, addressing issues in a responsive way and dealing with complex problems effectively can help keep client churn to a minimum.
Implementing an effective service desk can really improve your communications and provides multi-channel options for your clients.
We offer a 15-Day Free Trial to get you up and running quickly. All free trials benefit from an initial consultation.
Adding a Whatsapp channel to your service desk is one of the most cost effective and simple ways to improve client communications.
With our Zoho Desk implementation, it comes as standard and current customers find it soon becomes one of their primary methods of communication.
Clients will love the speed and responsiveness that they currently experience with friends and family using a tool that everyone is familiar with.
Multi-channel communication enables your team to delight clients by being responsive no matter how they get in touch.
Our Zoho Desk implementations are configured to ensure that shared email inboxes, website live chat, telephony and knowledge articles portals are built in.
Why use a Zoho Partner?
We deploy Zoho for a living. As such, we're absolute experts in our field. We understand UK businesses and how they operate and work across many sectors. So, we've seen it all over 10 years. We've made all the mistakes so you don't have to.
How much does a Zoho Desk implementation cost?
We recommend Zoho Desk Professional to most of our small business clients. The license fee is £18 per user/month. Our setup cost is from £1000 per user which includes setup, channel integration, online user and admin training and three months of advanced support.
Who are Target Cloud?
We're a small team of friendly folk based in the UK. The business is managed by Craig and Sara from the HQ in Norwich, UK. Duncan is our Client Services Manager, based in Edinburgh. Craig founded the business in 2014 after a successful sales career with BT Global Services.
What size of businesses do you work with?
Our packages are built from 5 users, but you can start with less and build up as and when.
Why choose Target Cloud?
We're a long term choice. We work in partnership with our trusted clients to grow together. Clients have become our friends over the years and it's this that sets us apart. We're trusted to make good decisions, provide sound advice based on Zoho best practice, innovate when required and most importantly, enjoy working together!
If you're unsure what you need or how to start your client communication journey, fill out the form below and we'll let you know the next steps.
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