Zoho Desk Implementation

Ideal for businesses :​

  • Looking to move away from a chaotic shared email inbox
  • Improve client communications through multiple channels
  • Create better teamwork with more collaboration
  • Provide reports for management to make better decisions

Why use Target Cloud to implement Zoho Desk?

Migrate

Move away from a shared email inbox, spreadsheets and legacy systems.

Streamline

Deploy modern, vibrant systems that users and admins will love.

Access to Experts

Have the confidence that a UK based partner is available when needed most. 

Expertise to help you get started with Zoho Desk

Our implementation team will start by analysing your current situation and process. This may be a shared email inbox that's causing issues with your users not knowing who's responded or who is dealing with a specific request. You may also be storing client queries in a spreadsheet that's becoming unmanageable. In some cases, it may be your first venture into a digital platform, so we’ll work with you to understand how you currently do things and go from there.

We'll setup and configure Zoho Desk so that it works for you. There's a lot of functionality available including Service Level Agreements, Resolution Centres, Live Chat, Social Integration, Advanced Analytics and more, but we'll start by addressing your key issues first. Once in place, you can be rest assured that you have an enterprise level system that's feature-rich and will enable your customer service and client communication to go from strength to strength for many years to come.

As your Zoho Advanced Partner, we’re experts in the Zoho product suite, so will provide advice on licensing and product choices.

We’ve completed over 150 Zoho implementations now, so you’re in safe hands. Our Zoho Advanced Partner status ensures that you’re making a good choice with Target Cloud. We’re around for the long term to help grow and support your business as you transform.

We love Zoho. It's what we do. We're absolute experts and proud to be an Advanced Partner.