Target Cloud

Zoho CRM for Sales Teams

Deciding to invest in a CRM or change your current one can seem like a big step or investment. We're here to help make that process simple. We're absolute experts in Zoho CRM and have worked across a vast array of business sectors.

Find out about why Zoho CRM can help your business, who we can help, how long it will take to implement and train your team and what it will cost.

Once you're happy, head on over to our Contact Us page and drop us a note. We'll be in touch within 24 hours to go through your requirements and answer your questions.

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What is Zoho CRM?

Zoho CRM becomes your central hub. CRM stands for Customer Relationship Management. That's where it starts, but it can be more with a little customisation and help.

The key elements include :

Lead Management

Each time you receive a new lead, no matter where it comes from, it gets captured in your Leads module. This could be from a website form, an inbound or outbound call, a trade show, networking event and so on. The point is that all your leads are now stored in one place ready for the next stage of the process; conversion.

Contact and Account Management

When you convert a lead, it becomes a Contact, someone who you hope may become a client with a little nurturing. Contacts belong to Accounts - these are the businesses who you deal with already or who you would like to target.

Deals and the Sales Process

This is when Zoho CRM really starts to come alive. Contacts will ask about your services and the sales team can start to record Deals against those Contacts. This is where your sales team record their well-qualified Open Deals and celebrate with Closed Won Deals. When implemented well, it becomes central to the process.

Activity Management

Zoho CRM provides every user with the capability to track Calls, Tasks and Meetings directly against each record. This keeps work organised and contextual so that every sales team member knows what they need to do to progress sales each and every day.

Reports and Dashboards

Time to visualise all that data you've been collecting. Zoho CRM enables Sales Management and the Teams to visualise where they're up to. Standard reports for sales meetings along with spectacular Dashboards and Analytics really help keep things focussed.

And more....

It's adaptable. With the versions of Zoho CRM that we provide and support, you're able to add more processes to the CRM and integrate with other cloud platforms in your business.

Who is it for?

Zoho CRM is a cloud-based service and highly customisable, so really, any business can use it.

Target Cloud provides Zoho CRM for businesses with 5+ employees.

We work across multiple sectors which means we can bring experience from other projects or just help point you in the right direction.

Sectors we're already working with...

Why do I need a CRM?

Managing your business without a CRM can become challenging. Based on experience, here are the typical drivers for change :

  • Starting a new venture and need a secure, cloud-based business model from the start
  • Currently using a vast array of different tools to manage processes including spreadsheets, ad-hoc cloud systems and out-dated on premise applications
  • Currently using an unsuitable CRM which is slow, frustrating to use and/or costly.
  • A need for better reporting to get a clear indication on business performance
  • Expanding sales team

We carry out all types of projects from a blank canvas implementation to complex migrations from CRMs that have been in place for many years.

How do I get started?

We welcome and initial call with you. Use our Contact Us page to get in touch and we'll set up an online meeting to have a chat and go through some of the issues that you're facing right now with your systems, data and sales team.

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How long will CRM take to implement?

A CRM Project includes our standard delivery phases :

  • Consultancy : Includes understanding your business goals, current offline and online datasets, processes, organisation and teams and producing a design that will work within Zoho CRM.
  • Implementation : Includes customisation of the CRM based on the design, migration of existing data, adding users and setup of all CRM components.
  • Training : Provision of online webinars for User and Admin training. Both key parts in ensuring a smooth rollout.
  • Advanced Support : Once you're live, we're here to help with enhancements, reporting, workflows, system changes, general advice and much more.
Typically, the process from initial Consultancy to completing user and admin Training takes up to 4 weeks. Following that, our Advanced Support service is continuous but flexible depending on your needs.

What does it cost?

A successful CRM implementation is made up of these costs :

  • Zoho Licensing
  • Consultancy, Implementation
  • Training
  • Advanced Support
If you're happy to go it alone (not advisable), then you'll just need the Zoho Licenses. We work with Zoho CRM Enterprise edition and Zoho CRMPlus. 

Zoho CRM Enterprise is £30+VAT per user/month billed annually.
Zoho CRMPlus (which includes other Zoho tools) is £40+VAT per user/month billed annually.

Consultancy and Implementation costs vary from project to project, so we'll need to understand your requirements to provide an accurate quote.

On most occasions, Training is provided online. We can provide bespoke sessions tailored to your CRM as well as generic training webinars which go through the basics for users. These are very cost-effective at £45+VAT per session.

Our Advanced Support service is flexible and very valuable for our clients. It provides you with the capability to use Target Cloud for all your enhancements, additions and administration of your CRM. You buy a bank of hours at a preferential rate which you can then activate at any time up to 12 months from the purchase date. Our rates start at £80+VAT per hour.

Target Cloud offer a full package service where we look after all the costs of your CRM solution including the Zoho licensing.

When it comes to the cost of your CRM, your business should see it as an investment in time-saving with better processes, improvements in reporting to enable better strategic decisions and ultimately, a driver for business growth.

We love Zoho. It's what we do. We're absolute experts and proud to be an Advanced Partner.

Let's get started...

It's really easy. Let's have a chat about what you need - we're just one video conference away from making a start. Use our Contact Us page to get in touch and we'll be with you in less than 24 hours.

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