It’s a bold statement, but a well implemented Customer Relationship Management (CRM) system really can change the way that you approach your sales and business management. Your secure cloud CRM houses all customer data and will be one of the most valuable assets you have. What message, what offer, to who, when and why all comes from your data.
Smarter Sales Process
The key to selling more is to prioritise and ensure that every opportunity has an activity associated with it. Your CRM will provide a list of activities that matter the most to your business.
Repeated tasks can be automated to save your business time and money. Your sales team can focus on selling rather than composing the same email proposal several times a day. Tasks can be assigned to the right person based on new leads, enquiries and opportunities.
Sales Management Tracking
Gain complete visibility of your sales cycle. Align sales efforts with your business strategies and objectives. Sales are managed in real time. Sales Managers can create dashboards with visuals to quickly analyse what’s happening in the business.
If your business is currently storing data in paper files, spreadsheets or other legacy systems then it’s a great opportunity to consolidate and get it all together in one system that will become central to your operation. As we only recommend cloud solutions, you’ll have the confidence that you’ll be able to integrate other business services into your CRM as you grow.
Communicate with customers via email, phone, chat, and social media from within your CRM account. Great for collaboration between sales teams too.
Extend your CRM
Integrate your CRM with other cloud solutions to create a fully scalable, customized business solution. Examples include finance systems, HR, recruitment, social media, bookings and appointments, email, scheduling, project management and much more. By using Zapier, Target Cloud have access to 500+ integrations for your business.
Capture leads from your website
Turn website visits into leads. Seamlessly populate visitors to your website into your CRM system. Publish web forms easily that by-pass the inbox and make managing new enquiries more efficient. Gain complete visibility into the web activities of your target customers.
Security, Availability and Service
We only recommend cloud services that comply with UK Data Protection and have safeguards in place to ensure that your data is completely secure and remains yours at all times. All services have been evaluated to ensure that they have high levels of availability 99.9% and above. And, all recommended solutions come with round the clock support from the vendor.
Improve your workflow
Write your own rules. Simplify and streamline your sales processes based on your unique business needs. Automatically assign leads and customers to the sales person best qualified to handle them.
Real-time view of the business
Our CRM’s opportunity tracking gives you a current, comprehensive view of all your sales activities. Know where every customer is in the sales cycle, deal size, contact history, even competitor information to help craft more effective messaging. Dynamic reports and dashboards provide an easy, accurate read of everything going on.
Expert sales forecasting
Link deals with forecasting to effectively set sales targets, track progress, and allocate resources to achieve your goals.
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
By implementing a CRM system to manage customer enquiries and tenders, we can now be certain that we’re providing very high levels of customer satisfaction.Wayne Proctor
Target Cloud were quick to pick up what we needed and had a complete understanding of our requirements from day one. He helped us identify what the different packages offered and gave us lots of ideas on where we could add additional flexibility by linking them together and where we couldn’t. Any tweaks were done quickly and simply. There was no hard sell, just a personal, friendly and very professional service.Karen Jones
Revolutionary!!! I was amazed how a simple piece of software could make such a difference to my sales pipeline with just a few simple clicks! The training had a logical flow and Craig shared lots of useful information and hints and tips about how to turn leads into contacts and qualify sales opportunities.Andrea Hardiman
Craig is first class in his field. Made our CRM so user friendly but effective and bespoke to our needs as a charity. Craig has supported us in what we wanted to get from the CRM and email systems and has become a great friend to the Anchorage Trust.Ben Stone
Your CRM should be too. Combine the power of social media into your selling process so you can build better, stronger relationships, and close deals faster. Manage all your social conversations across LinkedIn, Facebook and Twitter. Make real-time responses to posts from your prospects and leads when they happen. Move from content to conversations to closed deals, right from the social tab.
Zoho Alliance Partner
Target Cloud Consulting are a Zoho Partner and use this solution in the majority of customer solutions. Zoho is scalable so we can deliver a solution to businesses from 1-1000 users. It’s flexible so that we can customise the CRM to meet the needs of your business. This usually means focusing on the priorities and stripping out unnecessary modules until they’re required. Target Cloud will provide your end users with training, guidance and support to ensure that the CRM is embraced by your teams. When used by everyone, the system comes alive and becomes the central store for your business data and activity.